Zenzero women use tech savvy to help Coventry rape support charity

Photo shows Anne Tasker of Zenzero
ZENZERO Anne Tasker

Warwick IT solutions and support company Zenzero, sent in some of its women employees to Coventry Rape and Sexual Abuse Centre (CRASAC) to help them improve protection of sensitive data, improve access and increase security.

CRASAC works to improve the psychological health and wellbeing of anyone affected by sexual violence. It runs a helpline, counselling, and crisis intervention services for victims and provides information and support for parents, partners, and professionals. Last year the charity helped more than 7,000 women, men, and children through its services.

Managing Director of CRASAC, Claire Walsh said: “Our services are very much face to face however, we are reliant on IT more and more.  We needed a trusted partner to help guide us, implement an appropriate IT solution and make sure we got value for money.  One added dimension of working with Zenzero Solutions is that the managing director and many of their staff are female which makes working in our office much easier”.

“The whole project has gone very well where I feel we have got the very best from our tight budget.  Zenzero have been responsive to change and guided us through what can seem like a confusing security environment”.

CRASAC’s requirements were to improve connectivity from outside the office, put in place firewalls, other security measures and refresh hardware.

Managing Director of Zenzero Solutions, Anne Tasker said: “As CRASAC are a registered charity many we wanted to make sure we took advantage of help from our partners such as Microsoft. Microsoft charity schemes has enabled us to move all CRASAC key services into Azure in the cloud and at the same time increase security”.

She said: “It was important to create a roadmap for CRASAC to focus on the most effective measures to meet their needs.  We firstly Evaluated their current situation and put in measures to Stabilize their stressed infrastructure, We then put in Security measures to protect data and their networks.  We then entered the Upgrade phase where we renewed some desktop hardware and software to improve morale and security.  Finally, we Enhanced the services available to them, so they could adopt new software to better manage CRASAC activities”.