The most in-demand skill of the future – soft skills

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With an influx of new roles and a skill set evolution due to AI and autonomation, soft skills are an asset which will always be of value. The most in-demand soft skills for the future are emotional intelligence, good leadership, resilience, effective communication and sharp business acumen.

With technological advancements, skill sets are shifting, and roles are adapting to meet the needs of the fourth industrial revolution. According to research from McKinsey, nearly one-third of workers will need to find new jobs by 2030 in response to rapid advancements in technology.

More than one-third of the skills we believe are to be essential now won’t be in the future. With the threat of the emerging technology and rising concerns of job loss, it is crucial businesses and employees commit to their learning and development to ensure they have the skills they require to succeed in the future workplace.

But that being said, robots cannot replace every element. Soft skills are becoming increasingly relevant as technology cannot replace the ‘human element’, such as critical thinking, emotional intelligence, creativity and innovation. Enough investment in learning and development opportunities, particularly in softer skills, can significantly reduce the number of jobs lost to automation.

The World Economic Forum revealed within their The Future of Jobs report the top 10 skills you need by 2020.

  1. Complex problem-solving
  2. Critical thinking
  3. Creativity
  4. People management
  5. Coordinating with others
  6. Emotional intelligence
  7. Judgement and decision-making
  8. Service orientation
  9. Negotiation
  10. Cognitive flexibility

The above skills can be learned by anyone however it takes commitment from both employers and employees. But employers have the responsibility to invest in employees. LinkedIn’s 2019 Workforce Learning Report found 94% of employees say that they would stay at a company longer if they invested in helping them learn.

Employees want to work for a business that ensures sound progression opportunity, where they are given the chance to learn and develop. Prioritising learning and development show employees that businesses are investing in their futures. By highlighting these values during the recruitment process, it will attract candidates who value continuous learning, which is particularly important as we head towards the fourth revolution.

Technology inevitably will play a large role within the future workplace. We are heading towards a robot-driven world, where the essence of being human is becoming more valuable. It is essential to make sure everyone can learn and develop to adapt and put themselves in the best possible position to succeed in the 4IR.

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