A leading supplier of agricultural parts and accessories is making sure its warehouse workers are rewarded after helping the business to continue, despite a national lockdown in response to the COVID-19 outbreak.
In recent weeks Kidderminster-based Bepco UK has faced the same challenge as almost every other organisation in the country; trying to keep a business operational while ensuring staff safety.
At the end of March the company’s management team expected the month of April to be quieter than usual considering the circumstances. However, the first week of April delivered figures that suggested it was going to be a challenging period ahead for quite the opposite reason, with a fifteen per cent increase in business compared to last year. With some personnel unable to work due to self isolation, it was all hands on deck to ensure customers’ orders were picked and dispatched on time.
By the final week of April, Bepco UK was looking at a 35 per cent increase in trade compared with the same period in 2019. In principle this was an incredible result for the company, but in practice it created a huge challenge for the warehouse teams to handle this volume of orders especially while adhering to social distancing measures.
Martin Packer, Warehouse & Logistics Manager at Bepco UK, said: “The pandemic has presented us with unexpected challenges and the on-site teams have performed with true dedication, agility and commitment. Every team member has done their utmost to ensure the business continues to operate at an optimal level and that our valued customers get the parts they need at the right time.”
Shortly after the lockdown commenced the company distributed Just Eat gift cards and Easter egg bundles to raise the morale of staff. The exceptional performance demonstrated by the warehouse teams earned them a well-deserved pay rise – significantly above the statutory minimum increase, and to celebrate their hard work Bepco UK teamed up with Shed Food & Drink to serve every team member with a hot lunch at the beginning of May.
“We wanted to do something to reward our staff and express thanks for their unwavering commitment in recent weeks”, says Bepco Managing Director John Percy.
“We reached out to local restaurants and takeaways and discovered that locally based Shed was open for business and the perfect answer for our intended staff reward.”
More than 70 meals were served to team members at both the Hartlebury and recently completed Kidderminster warehouse site, with staff overwhelmed and hugely appreciative of Bepco UK’s efforts to reward them during this challenging time.
“A big thank you goes to our loyal and valued customer base for continuing to choose us as their preferred supplier of agricultural parts and accessories. It is testament to the operations and efficiency of the organisation that more customers than ever are choosing Bepco UK, especially during these times of uncertainty. But none of our results could have been achieved without the exceptional members of staff who continue to go the extra mile – every single day,” comments John Percy.
Bepco UK continues to remain operational during this lockdown period.