Established in 1993 Goldcrest Cleaning is a family-owned commercial cleaning business operating in The West Midlands with clients across all sectors including some of the region’s most popular leisure venues and attractions such as Warwick Castle and Knights Village in the heart of Warwick.
With a robust Quality Management System and a team of over 240 staff supported by six dedicated Area Managers, Goldcrest delivers a high-quality service at a time and specification suited to the needs of their commercial clients.
Every contract has a dedicated IOSH (Institution of Occupational Safety and Health) certified Local Area Manager, who visits and audits their client’s sites at least once a month to check quality standards, safety and administration are being adhered to and maintained as well as to spend time with the cleaning teams. We believe this visit is crucial to the success of our business. Often cleaners work outside of regular business hours so these visits are vital for ongoing motivation and successful communication, as well as their training and development.
“Our commitment to quality has helped us to build very strong and close working relationships with our many clients amongst which is Compton Verney Art Gallery & Park, where we have worked alongside the facilities team for a number of years to help deliver a wonderful experience for the thousands of people and students that visit the house and grounds each year.”
Alan Jones, Managing Director, Goldcrest Cleaning Limited
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“We have a terrific working relationship with Goldcrest who have always worked to the very highest of standards, with no request being too large or small for them to deal with. We moved our cleaning of the site from evenings to mornings and while others were sceptical, Goldcrest have worked with us to ensure that this has been a success. We are also very proud that Goldcrest are our corporate partners.” Porfiris Kefalas, Facilities Manager, Compton Verney Art Gallery & Park