New recruits are all heart at Malvern firm

Melton Group – staff going through their training with Heartstart (Melanie Baker is second right)

A Malvern facilities management provider has become the first in the area to ensure all new starters receive life-saving defibrillator training.

Melton Group is providing the training as part of its induction programme, teaming up with charity, Heartstart Malvern.

The training represents a major investment for Melton who will take new recruits away from their other on the job training to be shown how to use the equipment which shocks a heart into beating again.

As part of the programme, Melton has also donated £300 to sponsor a celebration event for Heartstart Malvern on World Heart Restart Day on 16thOctober.

At the event attendees will be shown how to use a life-saving defibrillator and will have the opportunity to practice using a training defibrillator.

Melanie Baker, Managing Director of Melton Group said: “Through our cleaning and facilities work in schools, with retailers, and in medical centres, our team collectively meet hundreds of people every day.

“Putting our staff through Heartstart Malvern’s training means they are ready and able to help save the life of someone in cardiac arrest. It’s an essential piece of technology and really easy to operate with the right training.

“There are around 30,000 out-of-hospital cardiac arrests every year in the UK. Less than 10% of these people will survive. That’s a frightening number and underlines why it’s crucial for as many people as possible to be trained.

“We are very proud to be the first local firm to make the training a key part of our induction. It means a lot to us to do whatever we can in the local community.”

Richard Vakis-Lowe, chairman of Heartstart Malvern, added: “I am delighted that the team from Melton have taken part in our defibrillator training programme. They’ve gone away well-equipped to help anyone who may suffer from a cardiac arrest I would encourage any other local businesses who would like to find out more about Heartstart Malvern to contact us at

Based in Malvern’s Link Business Centre, Melton Group provide facilities management services across the medical, retail, construction and education sectors. Committed to employing people with disabilities, the company also holds a Disability Confident accreditation, awarded by the Department for Work & Pensions.

Heartstart Malvern was formed in January 2017 and since then has trained almost 2,000 local residents and school children in lifesaving techniques. Helped by fundraising efforts, the charity has installed 15 public-access defibrillators around Malvern.