Local relationship bank, Handelsbanken, has relocated its Cheltenham branch to larger premises in Regent House, Rodney Road.
Originally based on Bath Road, the move to Regent House comes as the branch looks to meet continued growing demand for its local relationship banking services. Since first opening its doors in Cheltenham in 2010, the branch has grown predominantly through word-of-mouth recommendation.
Handelsbanken Cheltenham is one of over 200 Handelsbanken branches located in local communities across the UK. Built on long-term sustainable values and committed to delivering high levels of bespoke customer service, Handelsbanken branches place a predominant focus on traditional banking relationships with locally-based customers who share the Bank’s values.
At Handelsbanken, customers benefit from direct access to experienced teams who are empowered to make decisions locally. Handelsbanken does not have any product or sales targets, helping to ensure customers’ best interests remain central to decision-making.
Cheltenham branch manager, Roger Bell, says the branch’s experienced team of local banking professionals has developed steadily and today supports a wide range of customers with their banking and wealth management needs, adding: “I’m so proud to have joined the team at this time, and look forward to continuing to serve and support our local customers, especially in the present climate and through challenges many of them currently face. At Handelsbanken, we aim to provide the very best possible service we can to our customers, offering them high levels of bespoke customer service. We are pleased that so many have been able to feel the benefit of this and look forward to working with more and more customers both now and in the future.”
Handelsbanken’s distinct approach has seen the Bank rated top for customer satisfaction for 11 years running, in an independent survey of British banks’ personal and business customers*.
In February 2020, Handelsbanken was named the most recommended provider for SME banking by the Competition and Markets Authority’s Independent Service Quality Survey for business banking, for the fourth time. The Bank was ranked top in four of the five categories identified by the survey – with 82% of SME banking customers saying they would be extremely or very likely to recommend Handelsbanken to other SMEs for its overall service quality**.
Handelsbanken has been named the joint top-scoring commercial bank in Global Finance’s ranking of the World’s Safest Banks 2019***. This reflects the Bank’s long-term focus and prudent, consistent approach to banking throughout all economic conditions.
To contact the new Branch Manager, Roger Bell, call Handelsbanken Cheltenham on 01242 516072 or email firstname.lastname@example.org